Contact Mosook Travel & Tourism
Reach out to our headquarters in Al Jubail or any of our national and international offices.
Mosook Travel & Tourism HQ
10th Floor, EVT Tower, Madina Road, Al-Arifi Industrial District, Jubail, Eastern Province, Kingdom of Saudi Arabia
PO Box 35525
Phone and WhatsApp
Support Hours
Offices and phone calls: Sunday–Thursday 8:00–17:00 and Saturday 13:00–17:00 (Saudi time). WhatsApp and general support: 24/7.
Licensing & registration
- Commercial Registration
- 7037731945
- Ministry of Tourism License
- 73105890
- Licensed Activities
- Tour Operation · Travel and Tourism Agency
Tell us how we can help
Fill in the form and the right Mosook team will reply, usually within hours and within one to two working days at most.
Contact questions
How can I reach Mosook?
Call or WhatsApp us on +966 920066134, email info@mosooktravel.com, or send the form on this page and a consultant will get back to you.
What are your working hours?
Offices and phone calls: Sunday–Thursday 8:00–17:00 and Saturday 13:00–17:00 (Saudi time). WhatsApp and general support: 24/7.
Can I visit your office?
Yes. Our headquarters is at 10th Floor, EVT Tower, Madina Road, Al-Arifi Industrial District, Jubail, Eastern Province, Kingdom of Saudi Arabia. Our branches and international offices are listed on the Our Offices page.
How do I change or cancel a booking?
Sign in to the Customer Portal and open the booking. If self-service cancellation is not available for that trip, email info@mosooktravel.com or call +966 920066134 and our operations team will handle it. The Refund Policy page explains the rules.
Do you handle corporate and group travel?
Yes. We manage business travel for companies and government entities, as well as group and delegation trips. Describe your needs in the form and choose the matching enquiry type.